Edible Arrangements at 1818 West Tyler Avenue, Harlingen, Texas.

Poor customer service. Yes,... I ordered on Valentine's Day and I expected that they would be busy....but they were completely overwhelmed..If you are a stickler for customer service, go else where. I don't understand why a business like this wouldn't put some type of limit on orders to keep customer service as their priority. instead they are all about making money and keep on taking orders and the customer ultimately suffers. I was told since 10AM today that "my order was out for delivery in their truck" ,come 6PM when I went to their store because they stopped answering their phones, (after being told three times that my order was out for delivery and they wouldn't let me tell them that my delivery location closed at 5pm)me and several other customers there were cancelling our orders due to poor customer service were told that they couldn't give us a refund until the next morning because of some reason or the fact that they don't guarantee delivery times And the phone... ringing and ringing and ringing. Completely understaffed and unprofessional on such an important business day for them!!!!!!!!!! And this is frustrating because they are the only store in town and they know it.